Archive for the ‘Press Release’ Category Acquires Adpay, Inc.

May 18th, 2016

ancestryFULLcolor (1)Adpay Logo_RGB

PROVO, Utah, May 18, 2016 (GLOBE NEWSWIRE) — LLC, the largest provider of family history and personal DNA testing, announced today that its subsidiary has entered into a definitive Agreement and Plan of Merger to acquire Adpay, Inc., creators and operators of the obituary input network.

“ is a great addition to the Ancestry family. Together with, it enables us to help newspapers across the country strengthen and grow their business and presence in their communities,” said Brian Hansen, SVP of Emerging Businesses at Ancestry.  “We are excited to have this incredible team onboard and look forward to helping them accelerate their growth.” is the largest and fastest growing obituary platform, submitting to approximately 3,000 newspapers in the U.S. from a rapidly growing number of funeral homes.  Designed for funeral directors and newspaper publishers, streamlines the obituary entry process to better support the needs of families, eliminate errors and reduce overhead for funeral homes, and increase revenue for newspapers. is the only national network allowing funeral directors to submit and pay for obituaries in the local newspaper and out-of-area publications in a single order. Newspapers partnering with Memoriams are seeing a 30% increase in obituary revenues on average.  Memoriams is a partner of the Local Media Consortium, representing more than 1,600 daily newspapers, as well as many other newspapers across the US.  Adpay, Inc. will become a wholly owned subsidiary of Operations Inc., and will continue to be managed by its founder, Mike Heene.

“Since our first meeting, we’ve known that the Ancestry team, culture, and strategy is the perfect landing spot for us.  This is a great next step for our team, we are thrilled to be joining an organization that so clearly understands how digital platforms like ours can help newspapers grow their businesses,” said Mike Heene, founder and CEO of Adpay, Inc.  “We are excited to grow these platforms together.” joins, which powers online archives, as the second newspaper-focused business in the Ancestry portfolio.

Newspaper Association of America Announces Winners of Inaugural Top 30 Under 30 Awards

April 20th, 2016

Adpay’s Anna Costello recognized as Top 30 Under 30 by NAA


Arlington, Va. – The Newspaper Association of America (NAA) today announced the recipients of its first-everTop 30 Under 30 Awards at NAA mediaXchange 2016, being held this week at the Marriott Marquis in Washington, DC. The newly-created awards program honors young leaders working in every aspect of the news media who are contributing to the future success of the industry.

The Top 30 Under 30 Awards program provides an opportunity to showcase the unique energy and knowledge that young professionals bring to news media companies. From journalists to advertising executives to photographers and social media experts, the Top 30 Under 30 winners give off an excitement for what is to come – and it is their ideas that continue to push the industry forward.

“So much positive change is currently taking place in the news media industry, and it is because of people like our Top 30 under 30 that I am more confident than ever in the future success of our industry,” stated NAA president and CEO David Chavern. “Thanks to them, news media are adapting and improving our products and offerings – from new technologies to innovative partnerships to increased reach and influence – so that we can continue to play a central role in the dissemination of important information.”

The below individuals were selected from an impressive group of nominees as the recipients of this year’s Top 30 Under 30 Awards. Each nominee was judged by an NAA/American Press Institute committee on the value of the nominee’s contributions to his or her company and to the industry as a whole. NAA looks forward to highlighting the work of these exceptional individuals on its website over the next several months.

2016 NAA Top 30 Under 30 Awards Winners:

  • David Beniot, Reporter, The Wall Street Journal
  • Ashley Bethard, Digital Manager, Cox Media Group Ohio
  • Rafael Carranza, Digital Producer and Reporter, La Voz
  • Brittany Coale, Automotive & Grocery Manager, The Kansas City Star
  • Christina Contreras, Circulation Marketing Manager, The Arizona Republic
  • Anna Costello, Director of Business Development, Adpay, Inc.
  • Shannon Green, Senior Multimedia Producer, USA TODAY
  • Babak Hagh, Marketing and Multimedia Manager, The News & Observer
  • Saundra Hooper, Media Manager, USA TODAY
  • Ashley Howard, Circulation Digital Audience Development, The Oklahoman Media Company
  • Hannah Hunsinger, Staff Photographer, The Sanford Herald Newspaper
  • Elizabeth Jespersen, Content Initiatives Coordinator, GateHouse Media
  • Nathan Kelly, Video Planning Editor, The Arizona Republic
  • Nina Mandell, For The Win Managing Editor, USA TODAY Sports Media Group
  • Joe Martin, Editor-in-Chief, Houston Business Journal
  • Michael Matthews, Circulation Marketing Manager, The News & Advance
  • Clare McMahon, Client Strategy Manager, Democrat and Chronicle Media
  • Mark Pan, Partnership Strategist, Newsela
  • Clifford Parody, Reporter, The Ledger
  • Joshua Peterson, Publisher, Manchester Times
  • Allison Petty, Reporter, Herald & Review
  • Adam Playford, Director of Data/Digital Enterprise, Tampa Bay Times
  • Arielle Ray, Video Journalist, The Wall Street Journal
  • Joshua Robinson, Reporter, The Wall Street Journal
  • Lauren Rolls, Reporter, The Albuquerque Journal
  • Richard Romeo, Senior Account Executive, Cox Media Group – Austin American Statesman
  • Allison Sebelius, Marketing and Event Coordinator, The World Company
  • Chris Segal, Managing Editor, The Daily News (Jacksonville, NC)
  • Elizabeth Varin, Web Producer, American News
  • Eric Webb, Social Media & Engagement Editor, Austin American Statesman

Editor and Publisher:

April 20th, 2016


Adpay’s Memoriams Network Increases Obituary Revenue by 30 Percent


Nothing is more difficult than losing a loved one, but obituaries in the local newspaper can help memorialize that person’s life forever. Adpay Inc.’s obituary placement service, Memoriams Network, helps streamline the process for newspapers, funeral homes and families. Since its launch in 2011, Memoriams has partnered with more than 2,800 daily and weekly newspapers in the U.S. and Canada.

Here’s how it works: Memoriams allows funeral home directors to submit obituaries into a single order, add photographs, preview the obituary before submission and simplify the process of placing obituaries in out-of-market publications by eliminating the time spent searching for newspaper information and rates. The network configures all newspaper rates and upsells while allowing papers to retain 100 percent of local revenue at no cost to publishers

On average, Memoriams has increased obituary revenue for Adpay’s newspaper partners by 30 percent. And in 2015, for every local obituary placed through Memoriams one or more additional out-of-market obituary was placed 54 percent of the time, up from 24 percent in 2014, according to Anna Costello, director of business development.

Schurz Communications nearly doubled their local market revenues for their Northern Michigan properties after implementation, and at the Herald-Mail in Hagerstown, Md., another Schurz property, the paper’s revenue per order increased 45 percent.

More newspapers continue to join the network, broadening the reach and success of Memoriams. In order to improve services, Costello said they regularly attend newspaper and funeral home conferences to stay up to date on the latest trends in both the newspaper and funeral home industries.

“We uncovered a need to effectively place local and out-of-market obituaries in a single order,” she said. “We have continued to spend hundreds of hours with our newspaper partners and their funeral directors to build and enhance a platform that fully meets this need to safeguard this critical content.”

Costello said obituaries continually top print and online readership “because the local newspaper is the source of life tributes in a community.”

“People may find out about someone passing away via social media, but the newspaper is the only collection of information that allows the family to reach beyond their own network,” she said.

For more information, visit

A Memoriams Case Study in Success

April 13th, 2016

From Editor & Publisher

Gannett Logo.  (PRNewsFoto/Gannett Co., Inc.)

Account Background

Now owned by Gannett, Journal Media Group comprises thirteen daily newspaper publications, as well as a number of weeklies. The properties vary in circulation size from midsize to the largest, the Milwaukee Journal Sentinel. They are located around the U.S. from the east to west coasts. As with most platforms, JMG looks to standardize partner solutions, and this was no different when they sought an obituary order entry strategy for funeral directors. JMG already had confidence in Adpay based on years of successful adoption of the Click-N-Buy Marketplace solution. Therefore, after a comprehensive review, JMG chose Memoriams as their obituary platform of choice.

Previous Process

JMG’s funeral director processes involved back-and-forth with funeral homes for pricing and proofing, after receiving the obituaries via fax and e-mail. This was time-consuming and could be error prone. There was also an approval process required by the editorial team prior to final release. Revenues were declining in some markets, or remaining static. There were limited upsells, and those typically were not sold successfully once the obituary was submitted. Each market priced differently according to line, word or inch. JMG looked to standardize the look, feel and pricing across their properties and increase the options for additional run dates and add-ons.


JMG created a new style for obituaries and a new pricing strategy by word for all sites. Standard fields of data were collected to ensure the proper information was always submitted for the print obituaries. Fields required by were also collected, and submitted from the print obituary as required. The data was delivered directly back into their Brainworks front end to eliminate rekeying of the notices. Adpay also built a separate editorial approvals queue to review the print obituary, since their editorial and advertising teams were not allowed access to the same systems. This enabled an editorial review of the obituary data before it was released for pagination.

Upsells for additional days in print, banner emblems and logos for funeral directors were also standardized. Typically, after a two to three-week transition period, Memoriams became the required method of entry for funeral directors. On-site trainings in all markets made the transition easy, and adoption followed rapidly. In Milwaukee one of the largest funeral homes stated in a training, “It’s about time you brought this here!

Sherri Propis, Senior Director of Sales Operations for the group has this to say, “Our transition to Memoriams has been very positive. Overall, revenue, ad volume and order size have increased!  JMG’s funeral director partners are pleased with the platform’s ease-of-use, seven-day-a-week customer support and the newspaper network.  The Adpay team is great!  They worked with us extensively on best practices for set-up and conducted on-site trainings of our local Call Center teams and their funeral directors. They even provide quarterly reviews for each market to optimize and identify new revenue and process opportunities.”


With the implementation of Memoriams, Journal Media Group:

  • Increased obituary revenue volumes per order across the JMG markets by 38%
  • 75% average adoption rate average by funeral homes, with some markets as high as 90-100%
  • Network volumes for additional obituaries average 58 month
  • Additional network revenues from out-of-market were $170,000 in 2015
  • Significant process savings and elimination of errors and make-goods
  • Increased upsells, particularly for additional days, funeral home logos and copies of the paper delivered to families. The latter counts towards audited single copy circulation
  • Free obituaries were now required to be placed through Memoriams, eliminating paid resources interacting with a free notice.
  • Eliminated errors and make-goods
  • Enhanced funeral director partner relationships with this time-savings process

Batesville Partners with to Simplify Obituary Placements

March 9th, 2016

Integrated solution facilitates process with families and newspapers

Batesville, the leading provider of innovative technology solutions to funeral homes, announced an agreement with, the industry’s fastest-growing obituary order entry platform, which will allow funeral directors to price and place print obituaries in more than 2,800 newspapers directly from their website without re-entering data. The collaboration is unique, as it allows funeral home staff to submit multiple local and out-of-area obituaries in a single order directly from the Batesville website admin console.

The obituary is one of the most time-sensitive steps in the funeral planning process. While technology has made it possible to post and push online obituaries out with a few clicks, print placements have lagged behind. Funeral directors often have to place multiple phone calls to the newspaper and the family to discuss cutoff times and pricing before a placement can be confirmed. If multiple newspapers or cities are involved, the process becomes even more time-consuming.

“ streamlines the process, so obituary decisions and placements, both online and in print, can be completed during a single consultation with the family,” explains Troy Turner, Batesville chief marketing and information officer. “By using technology to enable this process, the funeral home can increase the efficiency of its staff, while elevating the level of service provided to families.” has built an extensive network of newspapers and developed an easy-to-use interface that gives funeral directors access to a database of U.S and Canadian publications to facilitate the placement of obituaries. In 2015, the company was named the strategic partner and provider for obituary placement by the newspaper industry group, the Local Media Consortium.

Anna Costello, director of business development for, states, “One of the things we have consistently heard is the importance of being able to guide families through the arrangement process, including the obituary placement. Through this collaboration, funeral directors will have direct access to the obituary options, pricing and publication schedules for newspapers, right from the management console of their Batesville website.”

Costs are a concern for many families today. The software allows the funeral director to view and print a detailed summary of obituary costs for the family prior to the order placement, so there are no surprises. Once decisions are made, the obituary can be submitted to multiple newspapers, directly from the funeral home website, without having to re-enter data. Tailored versions of the obituary can be sent to different publications at the family’s request.

Batesville is offering this powerful and convenient functionality to customers on all of its web platforms at no additional charge. After a quick configuration, customers will be ready to search and select newspapers and packages on behalf of the family, then submit obituaries to newspapers via without having to re-key the information.

For more information about the advantages of or to activate this feature, contact Batesville at 877.287.8661.


Batesville (, a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry, offering a comprehensive portfolio of Burial Solutions, Cremation Options, Memorial Solutions and Technology Solutions. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love.® Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems. Our history of manufacturing excellence, product innovation, superior customer service and reliable delivery have helped Batesville be recognized by funeral professionals as #1 in product quality, service and innovation – 2 years in a row.

ABOUT MEMORIAMS.COM is a subsidiary of Adpay, Inc., a leading technology provider of online solutions to the media industry. Adpay’s patented solutions deliver print, web and mobile strategies that unify classifieds into a single, dynamic transactional marketplace. The exclusive network placement is the industry’s fastest-growing obituary order entry platform. Adpay customers include many of the nation’s largest media groups including, but not limited to: Advance Digital, Inc., The Buffalo News, The Dallas Morning News, Black Press, Cox Media Group, Evening Post Industries, Journal Media Group, Lee Enterprises, Morris Publishing Group, Schurz Communications, Swift Communications, and Tribune Publishing.


Batesville, Teresa M. Gyulafia, Director of Communications, Phone: 812.931.5084, Anna Costello, Director of Business Development, Phone:  720.259.0995

Adpay’s Memoriams Network is Proving its Vision

February 2nd, 2016

Out-of-market obituaries nearly double to the newspaper industry.

February 1st, 2016

Denver – Adpay, Inc. announced 2015 year-end results that demonstrated Memoriams’ consistently improved value to the newspaper industry. Metrics reveal that for each local obituary submitted through Memoriams, at least one other out-of-area obituary was placed 54% of the time. This is up from 24% in 2014 due to the simplicity of adding additional notices and growing adoption from local newspapers. In addition, Memoriams continued to increase participating newspaper revenues by an average of 30%. Endorsed by the Local Media Consortium as the industry strategy for obituary submission, Memoriams is the only platform that grows this category’s revenue and volume through its exclusive network.

Memoriams’ milestones in 2015 included the configuration of hundreds more newspapers available for placement in the U.S., as well as expansion to Canadian markets. With access to rates for over 2,800 daily and weekly newspapers, funeral directors can now streamline their obituary efforts through a single platform. Memoriams is unique in that it is the only service to enable efficient submission and payment for obituaries in local and out-of-market newspapers in a single order.

Satisfying funeral directors is also at the core of Memoriams’ success. “I find that it is easier to submit to newspapers both locally and out-of-town. With Memoriams, you type the obituary once and can submit it to each newspaper, in their format, and know the cost upfront…without having to wait on an email or a call back. It makes more sense, and saves time, to use Memoriams,” stated Josh Hite of Memorial Funeral Home in Cornith, MS.

Schurz Communications almost doubled their local market revenues for their Northern Michigan properties after their summer implementation. In addition, network revenues increased by 43% for this vacation and second home destination. Michael Callahan, Controller at The Herald-Mail in Hagerstown, MD, another Schurz property, also highlighted their local success. “Implementing Memoriams has been a very positive experience. Our revenue per order is up 45% and our process has been made so much simpler. Adpay is very easy to work with. This has saved us a lot of time and resources locally.”

Scot Morrissey, Publisher at The Athens Banner-Herald for Morris Publishing Group, had similar thoughts. “After many conversations with our local funeral homes, we recognized that we had an opportunity to improve our customer service, print format, and internal process. Memoriams was the right way to meet our needs and theirs. As important, our funeral home partners have thanked us for the clean new design and easy order entry. They appreciate having the power to complete obituaries 24/7, without waiting for our team. The setup was easy, our internal processes have become more efficient, and our relationship with our customers is better than ever.”

Mike Heene, CEO of Adpay/Memoriams observed, “Our vision from the beginning was to protect and grow newspaper obituaries, while satisfying the challenges funeral homes experienced with the process. Our partners’ success proves the strategy is working.”

About Adpay, Inc.
Adpay, Inc. is the technology innovator of online solutions to the media industry. Adpay’s patented solutions deliver print, web and mobile strategies that unify classifieds into a single, dynamic transactional marketplace. The exclusive Memoriams network for obituary order entry by funeral directors is the industry’s fastest-growing attack against online obituary predators. Adpay customers include many of the nation’s largest media groups including, but not limited to: Advance Digital, The Buffalo News, Black Press, Cox Media Group, The Dallas Morning News, Evening Post Industries, Journal Media Group, Lee Enterprises, Morris Publishing Group, Schurz Communications, Swift Communications, Tampa Bay Times, Times Publishing Co. and Tribune Publishing. For more information, go to

Media Contact:
Deborah Dreyfuss-Tuchman, EVP Sales | (303) 268-1527

McClatchy Signs On with Adpay’s Memoriams; Charlotte and Rock Hill First to Implement

September 21st, 2015

Sept. 9, 2015

CHARLOTTE, N.C. McClatchy Interactive, which operates 30 newspapers in 15 states, has signed onto the Local Media Consortium’s partnership with Memoriams, a product of Adpay, Inc.

The Charlotte Observer in Charlotte, NC and The Herald in Rock Hill, SC are the first McClatchy sites to implement Memoriams.

Aware of success already delivered by Memoriams at other Local Media Consortium (LMC) newspaper properties in the area, Kelly Mirt, VP of Advertising in Charlotte, said he “looks forward to replicating this success in his market.”

After attending a Memoriams launch training at LMC member Journal Media Group’s Anderson Independent-Mail, Chad Martin, Inside Sales Manager in Charlotte, witnessed first-hand the funeral directors’ positive feedback and appreciation for the system. Subsequently, Martin learned of Anderson’s immediate revenue increases and work flow savings with Memoriams. When Chad and Kelly next heard that the Evening Post Industries’ Post & Courier, Aiken Standard and Weeklies were also joining the Memoriams Network, signing on made even more sense.

The addition of McClatchy’s properties makes Adpay’s Memoriams network even more valuable for funeral directors and others placing obituaries and death notices in local and out-of-market media outlets.

Adpay partnered with the Local Media Consortium in November 2014. Through Memoriams, funeral directors may place obituaries and death notices into local newspapers and their websites. It is the only obituary order entry network that facilitates placement of a single obituary into a family’s choice of more than 2,800 publications nation-wide.

Newspapers in the Memoriams network are seeing an average obituary order size growth of 30 percent, according to data from Adpay, resulting in increased dollars from obituaries. The platform is available at no cost to newspapers and there are no revenue shares on either local or network obituaries. All media partners receive 100 percent of their local market revenue.

“We’ve seen tremendous acceptance of Memoriams across the LMC membership,” said Mike Heene, CEO of Memoriams. “McClatchy’s participation increases the overall value of the network for LMC members and the industry as a whole. We’re very proud to have this industry leader as our newest partner.”


Evening Post Publishing Company Selects Adpay to Enhance Print and Online Classifieds Platforms

March 4th, 2013

Adpay, Inc. to provide four portal sites to increase the value of the Low Country Marketplace

Denver, March 4th, 2013 – Adpay, Inc., the technology leader for online and print classified solutions to the media industry, today announced that it was chosen by The Evening Post Publishing Company to power four new online classified portals to benefit print readers and digital users. The four sites will deliver interactivity and networked search for The Charleston Post & Courier, The Salisbury Post and The Aiken Standard, as well as for the regional publication, Farm Carolina. The weekly properties will be available as part of a comprehensive marketplace search, with edition upsells configured from the publications’ packages. Memoriams, Adpay’s direct order entry network for funeral directors, will comprise a key component of the installation.

Adpay’s solutions will provide simple and easy-to-use tools for Evening Post site advertisers. The properties’ content will be searchable locally, as well as through Adpay’s pioneering Classified Network. This allows buyers from other Adpay media company partner sites to view ads on the new Low Country Marketplaces, offering a more meaningful buyer/seller experience for all involved. The installation will include Adpay’s patented Call Center upsell process and integration of web orders for print back into each of the newspaper’s Brainworks front end systems.

Post & Courier Publisher P.J. Browning states, “I was immediately impressed when I reviewed the Adpay solutions. They are able to meet our needs to integrate our dailies and weeklies with a user-friendly platform and have a keen understanding of our systems and our requirements.” According to Greg Anderson, Salisbury Post Publisher, the company conducted an extensive due diligence process and in the end, “Adpay was the clear choice” for their new integrated print and online marketplaces across the four branded sites. “We are excited about the opportunities not only for the Click-N-Buy Classifieds systems, but for increasing obituary revenues, too, with Memoriams,” stated Anderson.

“We are proud to have been selected by the Evening Post Publishing Company,” said Michael Heene, CEO of Adpay. “Their team was very clear about how they want to transform classifieds in their market, and we look forward to partnering with them to provide the results our partners have come to expect.”

About Adpay, Inc.
Adpay, Inc. is the technology leader of online solutions to the media industry. Adpay’s patented technologies deliver web and mobile solutions that unify print and online classifieds into a single, dynamic transactional classified marketplace. The Memoriams network for obituary order entry by funeral directors is the industry’s fastest-growing attack against online obituary predators. Adpay customers include many of the nation’s largest media groups including, but not limited to: Advance Digital, Inc., Cox Media Group, Dow Jones Local Media Group, The E.W. Scripps Company, Cablevision Systems Corporation, Dispatch Publishing Co., Gannett Co. Inc., Morris Publishing Group, Nexstar Television, Sun-Times Media Group and World Media Enterprises, Inc. For more information, go to


Media Contact:
Deborah Dreyfuss-Tuchman
EVP Sales
(303) 268-1527

Adpay and Inergize Digital Introduce the 2013 Key Executives Mega-Conference App

February 15th, 2013

DENVER, CO and BLOOMINGTON, MN – February 15, 2013 – Adpay®, the market innovator of online and print classified solutions to the media industry; and Inergize Digital®, the leader in fully integrated digital management solutions that generate revenue for media companies on-air, online and on mobile devices, today announced the release of the official app for the 2013 Key Executives Mega-Conference. The app will be available on Apple® iPhone®, iPod touch®, iPad® and Google™ Android™ mobile digital devices.

“The Mega Conference organizers came to us and asked if we could create the app, and do so quickly,” noted Deb Dreyfuss-Tuchman, Executive Vice President of Sales at Adpay. “The app provides the full conference schedule with daily events and speakers, a dining guide of New Orleans, conference location weather information from Weather Central®, and video and image upload capability so attendees can see footage of the conference in progress. The highlight of the app is an imbedded Mega Conference social networking channel for Twitter, so users can tweet during the conference.”

Adpay, a Bronze Sponsor of the conference, also supported conference planners by training them on the app and enabling RSS feed creation templates from the Mega Conference website. Working closely with the Inergize Digital Client Services team, they created and submitted iOS, HTML5 and Android versions of the app in a record three business days.

“We approached the News Synergy™ team with an incredibly tight deadline to create the Mega-Conference mobile app, that we thought would be difficult to meet,” said Patty Slusher, Director of Membership and Programming at Inland Press Association. “The News Synergy team stepped in and guided us through the process with calmness, precision—and fast-paced efficiency. The result is an app we believe people at the Mega-Conference, and those monitoring it from afar, will find both useful and easy to use.”

“Our News Synergy platform is known for continuous innovation, branding and local control,” stated Jason Gould, Senior Vice President and General Manager at Inergize Digital. “The Mega Conference app incorporates social media, is officially branded, and we were able to ensure in a short amount of time, that both the Apple and Android versions would go live in time for the conference.”

About Inergize Digital
Inergize Digital is the leader in fully integrated digital management solutions that generate revenue for media companies on-air, online and on mobile devices. For more than a decade, Inergize Digital has done more for media companies by building their brands, generating revenue and positioning client websites and mobile apps as the leading sources of local information.

The Inergize Web CMS laid the foundation for some of the most popular media websites; the Seek it Local® multiplatform revenue solution was the industry’s first to integrate online, on-air and mobile revenue; and Inergize Mobile™ includes a tier one SMS platform and the industry’s leading News Synergy and News Synergy Deals™ mobile apps.

Small, medium and large media companies turn to Inergize Digital to do more for their businesses, including Nexstar Communications, Catamount Broadcasting Group, Fisher Communications, LIN Media, Schurz Communications, Cox Media, Sinclair Broadcast Group, Young Broadcasting and more.

For more information, please visit or call (952) 460-7600.

About Adpay
Adpay, Inc. is a leading provider of online solutions to the media industry. Adpay’s patented technologies deliver web and mobile solutions that unify print and online classifieds into a single, dynamic transactional classified marketplace. The Adpay Classified Network is the media industry’s largest and fastest growing classified network. Adpay customers include many of the nation’s largest media groups including: Dow Jones Local Media Group, Gannett Co. Inc., and Sun-Times Media Group. For more information, go to

From: Editor & Publisher

Adpay Names Melissa Clark Vice-President Operations

October 12th, 2012

P R E S S   R E L E A S E

Englewood, CO – October 12, 2012 – Adpay, Inc. promoted Melissa Clark to Vice President of Customer Operations. Ms. Clark has been instrumental in streamlining operational efficiencies at Adpay and contributing extensively to product design and management in order to meet the needs of dynamic and multifaceted media partners.

In her new position, Melissa Clark leads the Implementations, Customer Support and Quality Assurance teams. With 14 years of technical customer operations and support experience Melissa brings her extensive background to bear tackling the exciting operational challenges inherent in Adpay’s new product launches, including the most recent Memoriams release. She is also tasked with enhancing and improving all aspects of customer operations.

In her former role as Director of Implementations she oversaw the Implementation team. She personally steered complex media site integration projects, including custom work efforts for E.W. Scripps Co, Media General and Morris Communications. By revamping the internal Implementation process to utilize Project Management Institute (PMI) based methodology, coupled with a “thinking outside the box” mentality; she enabled the Implementations team to become more nimble. These enhancements improved internal process flow and external partner satisfaction.

Ms. Clark is actively pursuing a Project Management Professional (PMP) certification from PMI.  “Documenting processes, and following a protocol for all our operational tasks are a necessary part of being a successful, growth-oriented technology company,” stated Ms. Clark. “Working with our exceptional team to exceed the needs of our media partners is item one on my agenda in this new position.

Holding a degree from the University of Denver, Ms. Clark began her career in the technology industry at Rogue Wave Software. Her time there was marked by the unprecedented and tragic necessity to  assist with sensitive and timely disaster recovery support for clients affected by the 9/11 attack.

In her 6 years at Adpay, Melissa has followed a rapid yet logical progression to assume this new responsibility. Mike Heene, President & CEO states, “Her peers always looked to Melissa as a leader. Now we can take this to the next level, enabling her to truly lead in this critical role for our organization.”